Customer support
Sanitize a customer-support screenshot
A useful support screenshot preserves the bug while removing the customer’s identity and access details.
Keep the diagnostic signal
Redact identities, credentials, and unrelated records while leaving error states, timestamps, and the UI sequence intact.
- Customer name and email
- Account and ticket IDs
- Private environment URLs
- Tokens in request inspectors
Review repeated values
The same email or account ID may appear in navigation, a modal, and a background table. Grouped review is faster and less error-prone.
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